solid experience with room for improvement

The view of the West Texas sunset from the room was stunning. The cleanliness of the property and the friendliness of the staff added to a pleasant atmosphere.

The amenities could use enhancement.

Here’s the real story

This hotel delighted us with its retro charm and super trendy vibe! We loved the variety of spaces for relaxation, games, and swimming. Plus, the location offered countless options for dining and entertainment, making our stay that much better. The rooms were clean, and the staff were both friendly and helpful!

Cool vibe, but service needs work

Stayed for a night in a Queen Room with Two Queen Beds. The rooms were super nice and comfy. The bar area had a chill vibe. However, good luck getting help if you lose something. I was trying to get an item back for days and no one seemed to know how to send it. Cleanup could’ve been better too.

The staff made a notable impact, particularly the front desk personnel who were incredibly helpful and friendly. The location was also a strong point, being conveniently situated behind a shopping mall with plenty of dining options. However, the amenities felt underwhelming and the overall atmosphere lacked a certain vibrancy. While the access to fresh pastries at breakfast was appreciated, it didn’t fully compensate for the lack of standout features throughout the stay.

The hotel was trendy with cool areas to hang out, like the game lounge and pool. We also enjoyed chilling after visiting the local breweries and nightlife spots. Just a heads up, make sure to check your room for any issues right away!

Our check-in took forever due to system issues. Also, I had a problem with the bathroom lights not working, which was annoying.

Had a fantastic time with the funky decor and cozy sitting area in the room. The comfortable bed and unique sliding barn door added to the charm! Will definitely come back again.

Comfortable Stay with Excellent Service

We enjoyed our 2-night stay. The staff provided amazing service, going out of their way to assist us. The beds were incredibly comfortable, making for great sleep. The in-house restaurant offered delicious options for breakfast, which was a fantastic start to our days. Just a heads-up, ask for fresh towels upon arrival.

The hot waffles at the snack bar were a sweet start to my morning! Plus, I dug the friendly vibes and clean digs. The trendy lounge area was the perfect spot to kick back after a day of exploring.

Only one elevator was a bummer, it took forever to come back around, and honestly, it felt like we were playing elevator roulette with the staff.

Loved the funky ambiance and the cleanliness! 😍 The lounge area was a blast for hanging out. Just wish the elevator situation was better, took forever!

The hotel's vibrant lobby and cozy bar created a welcoming atmosphere, making our stay enjoyable despite being a bit noisy at night.

Aloft Lubbock has a modern and vibrant ambiance. The spacious lobby is easy to navigate for seniors, and the cozy lounge area provides a welcoming space to relax after a long day.

More accessible seating in the lobby would be great.

The staff was fab—props to the awesome lady at the front desk! Rooms are decent for the price and comfy enough for a family stay. Not fancy, but you'd get a solid sleep.

But really, my shower was temperamental—it had me questioning if I had crossed into the Twilight Zone! And no breakfast? C'mon, a coffee and muffin would have been lovely!

Great bar area and dog-friendly, but slow wi-fi could be improved.

Good for a quick family stopover

I gotta say the big windows overlooking a park area really made the morning light come alive and my kids loved having their own little table to eat at in the room you could tell they enjoyed it

It wasn’t what you’d call inexpensive but it was still tolerable

great modern decor and responsive staff make for a memorable stay

Responsive staff with great modern decor.